Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on the footer of every page of our website so that it’s easily accessible from every point where personally identifiable information may be requested.
The Information Our Health Co-op CollectsThis notice applies to all information collected or submitted through the Our Health Co-op website. On some pages, you can order products, make requests, and register to receive materials (such as with the Free to the Poor program). The types of personal information collected via these pages (and via phone) are:

  • Your Name
  • Your Address
  • Your Email address
  • Your Phone number
  • Your Credit/Debit Card Information

In the order process, you can submit information about other people. For example, if you order products online and want them sent directly to a different recipient, you will need to submit the recipient’s name and postal address (in the United States). In this circumstance, the types of personal information collected are:

  • Recipient’s Name
  • Recipient’s Address
  • Recipient’s Phone Number

The Way Our Health Co-op Uses Information

We use the information you provide about yourself when placing an order only to complete that order. We NEVER share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the products you ordered and to confirm delivery. We do NOT share this information with outside parties except to the extent necessary to complete your order.

We use return email addresses to answer the email we receive. Such addresses are NOT used for any other purpose and are NEVER shared with outside parties.

You can register with our website if you would like to receive our newsletter, with updates on our new products and services. You will not receive information from us unless you fill out our registration form (on our home page at

We do NOT accept advertising on our site, so we do NOT share even aggregate information on our members or subscribers with advertisers.

Finally, we NEVER use or share the personally identifiable information provided to us online in ways unrelated to the ones described above and otherwise prohibit such unrelated uses.

Our Health Co-op’s Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Health Co-op’s Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. We will not publish pictures of children, even if submitted in tasteful format as part of our “Favorite Pets” section of our web site.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Our Health Co-op website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely.

How You Can Access Or Correct Your Information

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. Please use the email for any changes required for product orders or for our member database.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Our Health Co-op

Should you have other questions or concerns about these privacy policies, please call us at 800-667-0781 or send us an email at