Frequently Asked Questions

 

General questions about ordering, products, or the Co-op:

• How do you keep your prices so low?

• How do you keep quality high?

• May I return products that I purchase?

• What if I don't want to give my credit card over the Internet?

• Could you give me some advice about my condition?

• I love your prices. How do I join Our Health Co-op?

• How do I remove myself from your mailing list?

• How do I apply for the Free-to-the-Poor Program?

• Why don't you offer my favorite supplement?

• Who's your favorite cat?

Specific questions about our products:

• I tested one your tablets in a glass of water (or vinegar) and it didn't dissolve. Can I trust that your products are working?

• What products support a more alkaline environment?

• Why don't you sell mega-dose multivitamins?

• Do stomach acids destroy pancreatic enzymes?

• Is propylene glycol safe as an excipient?

• What about the safety of excipients stearic acid & magnesium stearate?

• I've heard that dicalcium phosphate is unsafe, yet many manufacturers use it an an excipient in their products. What's your take?

• Is there a correlation between vitamin C intake and nosebleeds?

• Why did you remove iron from you Multi-Vites?

• What nutrients are important for detoxification?

Technical troubleshooting tips:

• Deleting temporary internet files.

• Deleting Our Health Co-op cookies in Windows XP.

• Deleting Our Health Co-op cookies in Windows 9X.

• Using cookies behind a firewall.